Privacy Policy




Who we are

Our website address is http://www.


→ Any business that handles personal data will have to follow new data protection rules and regulations from 25 May 2018. The General Data Protection (GDPR) apply from 25 May 2018 supersedes the UK Data Protection Act 1998 (DPA). GDPR expands the rights of individuals to control how their personal data is collected and processed and, places a range of new obligations on organisations to be more accountable for data protection.

→ UK organisations handling personal data will still need to comply with the GDPR, regardless of Brexit. The GDPR will come into force before the UK leaves the EU, and the government has confirmed that the Regulation will apply a position that has been stated by the Information Commissioner’s Office (ICO).

→ Dokia Communication (‘We’ or ‘Us’) are committed to protecting and respecting your personal data and privacy. This privacy policy relates to our use of any personal data we collect from you via our services. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data including the Data Protection Act 1998 (DPA) and the General Data Protection Regulation together, and with other subsequent laws “Data Protection Laws”.


In this policy, “DC”, “we”, “us” and “our” represents Dokia Communication. “User” and “visitor” refers to you.

At Dokia Communication, we are committed to protecting your personal data whilst visiting our website. This privacy policy explains when, why and what data we collect from our visitors, where we use this data and how we protect it. Your personal and sensitive data will not be shared with third-parties without your consent.

This policy may be updated at any time so please check this page regularly. This policy is effective from the 25th of May 2018.

By using our website, you’re agreeing to the conditions outlined in this policy. In case of any queries related to your personal data or our privacy practices, please write an email to privacy{at}

What do we do with the data we gather

We may collect the following data from users through our contact forms:

  1. Full name
  2. Company name
  3. Company website URL
  4. Email address
  5. Phone number
  6. Message

We will not collect more information than we need to fulfil our purposes and will not keep them for longer than is necessary.

What do we do with your personal data

We may use your personal data submitted to us through our website forms for the following purposes specified in this policy or on the relevant pages of the website:

  • For administering our website and internal business purposes;
  • Personalising our website to you;
  • To provide you with the information about our services that you request;
  • To communicate with you regarding the services you’ve requested and respond to your questions and comments;
  • To send you email notifications that you have specifically requested;
  • To send you our email newsletter, if we have your consent (you can inform us at any time if you no longer require the newsletter);
  • To provide third parties with statistical information about website usage (these third parties will not be able to identify any individual user from the information provided, the data provided are anonymous);
  • To verify compliance with the terms and conditions governing the use of our website;
  • To keep our website safe, secure and to prevent fraud or illegal activities.

Personal data shared with third parties

We may share your data with:

  • Companies within the Dokia Communication
  • Law enforcement or fraud prevention agencies if we believe the supplied data may violate a law
  • Professional service providers, such as IT providers, professional advisers or subcontractors as reasonably necessary for the purposes set out in this policy


We may share your data in such circumstances:

  • In order to establish, exercise, or defend our legal rights and in connection with any ongoing or prospective legal proceedings.


Link to other websites

  • This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

How long we retain your personal data 

  • We store your personal data until we have successfully satisfied your contact request.
  • Dokia Communication's general retention policy is to retain data for up to 6 years from the last time you have contacted us

Your rights to your personal data

You have several rights in relation to your personal data and our use of it. If you would like to make a request for any of the following detailed rights, you can write us by emailing privacy{at} There is a summary of your rights according to our interpretation of the GDPR as stated below:

  • The right to be informed: Our privacy policy and website terms at the time of capturing your personal data disclose how we are using your personal data.
  • The right to access: You have the right to access the personal data we process and other information such as the purpose of processing, who your data has been or will be disclosed with etc. In most cases this is free of charge, there may be some charges if the request is excessive and requested numerous times.
  • The right to rectification: You can ask for the rectification of your personal data if you believe the data in our possession is inaccurate.
  • The right to removal: We are obligated to remove your personal data from our records without undue delay if you request its removal. If it’s not possible for us to remove your personal data from our records or we need to retain your personal data we will inform you why we cannot process your request.
  • The right to restrict object/processing: You have the right to block or suppress processing of your personal data or right to withdrawal of your consent
  • Rights of automated decision making and profiling: You can choose not to be the subject of a decision where the consequence is based on automated processing


You have the right to withdraw your consent for us to use your personal data at any time. To withdraw your consent, please email at privacy{at}